Cancellation: We reserve the right to cancel a tour due to unforeseen personal circumstances. In such cases, customers will receive a full refund or the option to rebook. Cancellation by the customer made more than 24 hours before the scheduled tour start time are eligible for a full refund. Cancellation by the customer less than 24 hours before the tour begins, no refund can be given.
Weather Conditions: Stratford Awaken Tours operates in most weather conditions, so please dress appropriately. The tour covers approximately 1 mile, with mostly level pathways (hard surfaces or grass), requiring standard footwear.
Participant Responsibility: All participants join the tour at their own risk. Stratford Awaken Tours accepts no liability for customers’ health, safety, or personal belongings. Since this tour has a special vibe, we kindly ask that only dogs who are quiet and won’t disturb the group join us. Thanks for understanding!
Terms and Conditions
Privacy Policy
Stratford Awaken Tours is dedicated to protecting the privacy of our customers’ personal information, whether collected via telephone, email, written correspondence, or in-person interactions.
We gather personal information from customers during inquiries, bookings, and confirmations. This may include your name, address, landline and mobile phone numbers, email address, and any additional details necessary for providing our services.
Stratford Awaken Tours will not share, loan, rent, or sell your personal information to any third parties.
All personal information is securely stored and handled with care. When it is no longer needed, we ensure its safe disposal by deleting or burning info to protect your privacy.
Website Content Accuracy: Stratford Awaken Tours makes every effort to ensure the information on our website is accurate and up-to-date. However, inaccuracies or omissions may occur. We are not liable for any inconvenience, loss, or damage arising from errors, omissions, or misinterpretations of the website’s content.
External Links: Our website includes links to external sites, such as our booking system. While we regularly verify these links, Stratford Awaken Tours cannot guarantee their constant functionality or the accuracy of their content. Users access and use these linked sites at their own risk and are solely responsible for any resulting consequences.
Liability: Stratford Awaken Tours is not liable for any loss or damage, including loss of data or profits, arising from the use of this website.
Changes to Terms: We reserve the right to modify these terms and conditions at any time. Users are responsible for reviewing the terms and conditions prior to using the website.